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Welcome to Telkomsel Innovation Center (TINC).
Our Privacy Policy governs your visit to https://tinc.id, and explains how we collect, safeguard, and disclose information that results from your use of our Service.
We use your data to provide and improve Service. By using this Service, you agree to the collection and use of information in accordance with this policy. The terms govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
SERVICE means that https://tinc.id website and other domains is operated by TINC
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal information we collect also includes your data that you willingly provide when registering, such include:
• First name and last name
• Email address
• Mobile phone number
• City of residence
• Social media account
• Startup profile
• Startup solution
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, community engagement activities and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting tinc@telkomsel.co.id.
Search data for information collected when you use the service. Information includes user data but is not limited to:
• Search data, search history (includes recorded data and time)
• Your interest of preference based on data retrieved from your use of service
Technical Data:
is data collected automatically either generated using our Service or from Service infrastructure itself (for example, the duration of a page visit). We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device. This technical data may include information such as the Uniform Resource Locator (URL) you visited, cookies used (when you visit the service, TINC will collect user data saved on the device, which allows TINC to learn your visit to the service in the future), your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
In case of additional user data and information TINC wishes to collect from you, TINC will ask of your consent with high consideration of protecting your personal data
USE OF DATA
TINC uses the collected data for various purposes:
• to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
• to detect, prevent and address technical issues
• to provide and maintain our Service
• to notify you about changes to our Service
• to allow you to participate in interactive features of our Service when you choose to do so
• to provide customer support
• to gather analysis or valuable information so that we can improve our Service
• to monitor the usage of our Service
• to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• to fulfil any other purpose for which you provide it
• to carry out our obligations and enforce our rights arising from any contracts entered between you and us
• for any other purpose in accordance with the applicable law
DISCLOSURE OF DATA
We may disclose personal information that we collect, or you provide:
Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so
• by law
• or in response to valid requests by public authorities
• or to protect TINC, Telkomsel, you or other legal parties in the context of national security, law inforcement, litigation, criminal investigation or to prevent virus, or any emergency situation set by law
• or to investigate fraud or violation
• to establish, implement, protect, maintain and uphold Telkomsel's legal rights.
• or in the event of data sharing with TINC's business partner where Telkomsel with good intention will only disclose such data in the form of aggregation. In the context of TINC requiring non-aggregate data, further consent will be required. Therefore, the privacy of your personal data will be assured, and prior notice will be given to you before your personal data is disclosed to business partners or became subjected to a new privacy policy
To our subsidiaries and affiliates
• To our contractors, service providers, and other third parties we use to support our business
• to fulfil the purpose for which you provide it
• for the purpose of including your company’s logo on our website
• for any other purpose disclosed by us when you provide the information with your consent in any other cases
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties will have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Some of your personal data may be processed and maintained by a third party cooperating with TINC whose location may be based within or outside the Indonesian border, in order to maintain the performance of the Service while complying with the obligations of access and effectiveness of supervision in accordance with applicable law. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF DATA
TINC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
SECURITY OF DATA
The security of your data is important to us but please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
You have acknowledged that TINC does not guarantee the accuracy of any information and data you have given through the Service, or guarantees that the information and data will not be intercepted, accessed, disclosed, changed or destroyed by an authorized third party/ies, due to factors outside of TINC's control. You are responsible to keep the confidentiality of your personal data including username, password, email, OTP from anyone, and must be responsible for the safety of the device you are using.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us by email: tinc@telkomsel.co.id.
DISCLAIMER
By reading this privacy policy and submitting your sign up process on our service, you expressly agree to all terms stated above and that your use of these services, content and any services or items obtained from us is at your sole risk. Neither TINC, Telkomsel nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting that the service or the server that makes it available are free of viruses or other harmful components or that the service or any services or items obtained through the service will otherwise meet your needs or expectations. TINC nor any person associated with TINC or Telkomsel disclaims not responsible for any sue or objection towards the company once you have agreed.
Telkomsel Innovation Center (TINC) is an incubation and acceleration program by Telkomsel for all digital solutions such as IoT, big data, AI & machine learning, 5G-related solutions, fintech and others.
TINC gathers and accommodates innovation through collaboration with local innovators to develop and innovate technologies that are more than ready for B2B and B2C commercialization.